Privacy Policy
Privacy Policy for OMX Packers and Movers
Last Updated: August 26, 2026 | Effective Date: January 01, 2024
1. Introduction
At OMX Packers and Movers ("we," "our," or "us"), accessible from www.omxpacker.com, we prioritize the privacy and security of our clients, homeowners, and corporate customers. This Privacy Policy document outlines the types of information collected, processed, and recorded by OMX Packers and Movers when you visit our website, request a moving quote, or hire our packing, transportation, and warehousing services.
2. Information We Collect
When you interact with OMX Packers and Movers, we collect personal and relocation information necessary to provide accurate shifting estimates and execute your move smoothly:
- Contact Information: Your full name, mobile number, email address, and current residence/office address.
- Relocation Details: Origin location, destination city/state, preferred moving date, type of service (house shifting, vehicle transport, office move, self storage), and inventory items list.
- Vehicle & Identification Details: Registration number, vehicle model, and copy of RC/DL (required solely for car/bike transit & GST invoice generation).
- Technical Data: IP address, browser type, device information, and browsing patterns via standard web server analytics.
3. How We Use Your Information
OMX Packers and Movers uses your collected data strictly for operational, customer service, and legal purposes, including:
Instant Quotations
Calculating distance, volume, and packing material costs for your customized moving quote.
Fleet Scheduling
Assigning supervisor, loading crew, container trucks, and tracking transit milestones.
Transit Insurance
Processing official consignment notes (LR/Bilty) and transit insurance coverage for household goods.
Support & Updates
Sending SMS, WhatsApp, or email updates regarding live vehicle location and delivery status.
4. Data Security & Storage
We implement SSL encryption, firewalls, and restricted server access to protect your personal details. We do NOT sell, rent, or trade your personal information to third-party telemarketers or unauthorized databases under any circumstances.
5. Third-Party Sharing & Compliance
Your details are shared only with essential service partners—such as accredited transit insurance underwriting companies and government tax authorities (GST compliance)—strictly as required to complete your relocation order legally.
6. Contact Us Regarding Your Privacy
If you have questions, feedback, or wish to request deletion of your personal data from our active records, please contact our Data Protection Officer:
OMX Packers and Movers
House No: 549, Gali No 15, BLOCK J, Near Nandidham gaushala, Ashok vihar phase 3, Gurgaon-122001
+91 8860994904
info@omxpacker.com